Support

Need a hand getting this shipped?

Use the guides below for setup, licensing, and download issues. This product is operated by Artifexa. If you are still blocked, contact support directly.

Open docs

Frequently asked questions

Do I get MJML and compiled HTML?

Yes. The pack includes editable MJML and compiled HTML for each component and layout.

How are layouts different from components?

Components are reusable blocks. Layouts are full emails built by stacking those blocks in sequence.

How do I get updates?

Use the changelog and version metadata in the pack. Download the latest pack after each release.

What if my download link fails after purchase?

Return to the success page with your session_id and try again. If unavailable, contact support.

Can I use the pack commercially?

Yes. Enterprise is the commercial deployment licence for reuse rights, white-label or internal deployment, priority support, and 12 months updates.

Direct contact

Email: support@templatehedgehog.co.uk

For Enterprise licensing questions, include your deployment context and team scope so we can confirm whether the commercial deployment licence fits.